I love how easy it was to set up in our Slack channel! It's super flexible and allows us to customize exactly what we need for each team member. The setup process can be pretty confusing - there are many options you have to choose between when setting up the bot. We were able to get some really specific questions answered very easily but if someone just wants general information about something they might struggle. This has been helpful in speeding up communication within our organization. Our teams are not always the most knowledgeable so this helps solve that problem.