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Turkey, Ankara
1 Level
738 Review
42 Karma

Review on Pure Enrichment PureSteam Portable Fabric Steamer - Fast-Heating Steamer for Clothes with Ergonomic Handle and Easy-Fill Water Tank - 10 Minutes Continuous Steam - Ideal for Home or Travel (Black) by Kyle Fachini

Revainrating 3 out of 5

I am ashamed of these excellent reviews. This is not a great vape at all. (TOP CUSTOMER SERVICE.)

This device needs to be learned. It's definitely no faster than ironing, which is why I don't use it on a daily basis. But it comes in handy for the things you can't attach an iron to. I work for a technology company and I can wear whatever I want. I sit at my desk all day, so I usually wear tunic blouses from The Loft and The Limited with jeggings or leggings. My tunics are beautiful flowy blouses and I don't like to iron them. So I was really looking forward to this steamer. The problem is inside. The steamer regularly spits out water when you use it. leaves large water stains. To eliminate this I always kept the steamer upright. I tried tilting it a bit. it does not work. From time to time, large lumps of water splashed on my clothes. The only thing I could think of to alleviate this was to keep the steamer away from clothing. but the jet of steam is so weak that it takes several passes to smooth out even the smallest creases on my blouse. In the end I have a slightly crumpled wet blouse that I have to dry in the bathroom. It wasn't a very good buy. The only reason I'm giving it two stars is because it heats up very quickly, is small enough to travel well, and the shipping was great. Next to. I would look elsewhere for a steamer. UPDATE: 1/13/16 - While struggling with my product. I have to say - Pure Enrichment's customer service is phenomenal. I was contacted directly by a company representative and was offered the option of a refund or replacement. I want to say again - I didn't approach them - they approached me. (That never happens!) I was surprised and 200% impressed. With this level of customer service, I can honestly say - I would buy from this company again. Well done and thank you Pure Enrichment.

Pros
  • Great price
Cons
  • unreliable