The product has been used, not updated. I paid a little more thinking I would get something better than a regular used one. It came with the wrong power supply. The one that should be activated is 12VDC 2Amp. He had Direct TV 12VDC 1.5Amp. I got Spectrum to activate it. The downstream indicator turned blue, indicating that it is connected to D 3.1. I'm not sure why a review says it's not a 3.1 modem. I have a rate of 440/21 when paying for 400/20.
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