Great product! Everything worked as described. Installation took longer than most as I had to install a backup camera and run an auxiliary wire to my center console. A total of 8 hours for everything. 2012 GLK350 meets 2020 standards. Notes to facilitate installation. Remove glove compartment! This allows you to hide the cables due to the limited space. Make sure you fully test the device before retrieving anything. Learn how to disassemble the dashboard without damaging the clips. Watch countless videos, it will help. There are many cables that you don't use as the product is designed to be installed on multiple models over a number of years. Just follow the instructions in the manual. Customer service doesn't work for Crutchfield, but they answered all of my questions. Directions are easy enough, but if you watch a few videos online, it's even easier. It seems to be the same product that all other websites are selling.
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