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Cyprus, Nicosia
1 Level
470 Review
0 Karma

Review on ๐Ÿ  Odyssea Submersible Aquarium Heater-Series: 100W, 200W, 300W, 500W by Brandi James

Revainrating 2 out of 5

Great product, bad customer service.

I ordered 2 pieces for my aquarium. One arrived unharmed while the other lay in a pile of broken glass. The one that worked was actually a great product for the value of the item as I have seen many fakes at Revain for almost the same price. None of them have ever reached this level of quality. I was expecting this one to be double the price given the design. For the broken one the return process was less than great and I would recommend anyone with a similar issue to just throw the broken one away as the customer service just isn't worth the headache. After dealing with them for a week I actually ordered a second one as a replacement because as I said above the product is very good quality for the price and I rarely prefer this to communicating with the seller. .

Pros
  • For fresh or salt water
Cons
  • Can be retrofitted