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Germany, Berlin
1 Level
727 Review
74 Karma

Review on Tikaton by Joey Richardson

Revainrating 2 out of 5

Experience with Tikaton's Pet Supplies Was Disappointing

I recently bought some pet supplies from Tikaton, and I have to admit that I was really dissatisfied with the whole thing. Finding the items I was looking for was challenging due to the website's disorganized layout. It took considerably longer than I had anticipated for it to arrive once I finally located what I wanted and placed my order. But the quality of the goods was the true issue. The dog toys I bought were of shoddy construction and disintegrated after only a few minutes of play. The putrid smell and expiration date of the pet food I received cause me great concern for my pet's health. I tried contacting customer service, but I only received useless and disrespectful responses when I tried to voice my concerns and ask for a refund. Overall, I wouldn't advise purchasing pet items from Tikaton. A stressful and unsatisfactory experience was had as a result of the unresponsive customer service, late shipment, and low-quality merchandise.

Pros
  • Quality pet supplies in abundance
Cons
  • There are few available choices for overseas shipping.