Review on Alterian Real-Time CX Platform by Dwayne Calhoun

I like how its adaptable, it can be used for any kind of business or organization. It's great that the price is reasonable as well, which makes it more accessible for any business to use. The thing i dislike is that sometimes it lags, you have to wait a little bit before responding to an email or making changes to your account. If you are looking for a tool that will help with the customer service department, this is the one! You can manage everything from one place, and if there is any issue with your product, you will get responses right away. This is such a useful tool! It has helped me improve my customer service department, and now we are able to provide better services and products to our customers.