This is my second replacement and it again arrived separately. My first item was also solved and the star at the top of the tree came loose. This is the second replacement: the figure is assembled but not glued to the base. I don't think the product should come like this. If that's the case, then putting it in its place is a bit odd. I would like another exchange, but Revain won't let me exchange again. I'll try to call service and see how it goes. Also it's a great product, it's just a pity it didn't break and the figure is floating, I'm afraid to move it as it might break part of the figure.
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