The customer support team at Enabler has been fantastic! They are always quick with an answer or question you have about their product (or maybe not!). I don't think it's too much of anything so far - they seem very easy going people who want our business success as well :) We were looking into CRM tools like Hubspot/Salesforce etc but weren’t sure how we would use them long term if something better came along down road – was never certain whether this tool will do what i need over time? So having someone outsource some knowledge / help us get set up initially gave me peace mind knowing there wasn;'s any risk here because everything could be changed easily through chat sessions later when things start falling flat!! Also being able track leads by project which can then feed back via email reminders makes sense now rather than trying remember all these contacts myself!