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1333 Review
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Review on Global Logistics by Chris Parrott

Revainrating 5 out of 5

The best overseas logistics solution in this industry

We are currently using Global Logistic to ship LPG and other gases between Europe and our USA offices. We have been very pleased with the service of their employees. It's quick, professional and reliable. They will work with you on each step of the process to make sure they understand exactly what you want before they do it and that the result is exactly what you need. I've never met anyone more trustworthy than the people at Global! Shipping liquid hydrocarbons around the globe is very difficult and expensive, but GLL has delivered every time. Our European locations have gas lines that run directly into the tankers. This makes filling them less expensive than having all the fuel trucked over from the US. GLL also provides us with safe transport services where we may not be able to find storage space for tanks at our European locations. Global Logistics has been very helpful with our needs as we transition to a new facility. They are always willing to help and make suggestions to improve processes. There are some things that could be improved but nothing major. We have used them for over 10 years now and they continue to provide excellent service. Their staff is always eager to learn and implement changes where needed. They are always willing to assist with any questions that arise.

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Pros
  • Fast/efficient
  • Easy communication during shipping inquiries (including phone calls)
  • Excellent turnaround times especially when working in coordination wth Fedex.
  • Professional representatives who can communicate effectively both orally & writtenly about your inquiry or concerns regarding shipment details
  • Customer Service Representatives take pride by being there if an issue arises after hours