I like how they are able to sync up with many different programs so that we can view everything from one screen instead of having multiple tabs open in our browser! The customer service is also fantastic - always responsive when needed during any part or build process (and sometimes even before!).
We have had some issues but it's been resolved quickly by their team at no cost/charge. It could be better if there were more ways available within BWS where you don't need an admin login just because someone else needs access as well; however this isn’t something specific against them per say rather than what may exist out of my own ignorance regarding web development & coding etc.. If anyone reading has other suggestions please feel free too comment below!! Having all aspects under 1 roof makes life easier overall especially since each project requires unique tasks which require varying degrees of experience depending upon your role e.