It's very simple to set up new products or services as well as track them through their lifecycle with ease! The training material that comes along when you purchase has some great information about how everything works but it could use more examples of certain processes/features within your system such as work orders etc.
We are able to easily create service requests from our customers which helps us keep an updated schedule so we can ensure they get fixed quickly if needed without having someone manually inputting all this data into another tool later down the road (which would be impossible). This also allows our customer support team members who don't have access to tools like Worklist Pro to still perform tasks effectively while not bogging other employees' ability to do things themselves because there isn’t anything keeping those teams apart right now.