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1 Level
759 Review
32 Karma

Review on MaintScape by Gary Newman

Revainrating 5 out of 5

Great system for keeping a constant workflow going

It's very simple to set up new products or services as well as track them through their lifecycle with ease! The training material that comes along when you purchase has some great information about how everything works but it could use more examples of certain processes/features within your system such as work orders etc.

img 1 attached to MaintScape review by Gary Newman

We are able to easily create service requests from our customers which helps us keep an updated schedule so we can ensure they get fixed quickly if needed without having someone manually inputting all this data into another tool later down the road (which would be impossible). This also allows our customer support team members who don't have access to tools like Worklist Pro to still perform tasks effectively while not bogging other employees' ability to do things themselves because there isn’t anything keeping those teams apart right now.

Pros
  • I love being in control over my own schedules, making sure nothing slips past me for too long before getting scheduled again by just using one place instead across several different platforms.
  • Ability To Track Time In An Easy Way
  • Great Customer Support
  • They Are Always Helpful And Very Friendly With Their Communication Methods Even When You Make A Mistake