
The UPNP (Universal Plug and Play) function did not work. Called support and after lasting at least ten minutes telling them the UPNP feature is not working, the tech asked me to do a basic reset of the router, turn off the router. When that didn't work, she asked me if she could call me back tomorrow as her boss was away for the day and couldn't help her troubleshoot the router. Looks like only junior techs are working at 9pm EST. I gave them two stars because the technician tried and this is a gigabit router. It was fast and if you don't want to use the USB capabilities I think it's a good router. If I can say that after only two matchdays with him.

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