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Georgia
1 Level
701 Review
61 Karma

Review on Adicop by Kevin Ayala

Revainrating 3 out of 5

A Disappointing Experience for Customers Because Adicop Does Not Live Up to Their Expectations

My interaction with Adicop, in which capacity I was a paying customer, resulted in my feeling let down. My expectations were not met by the company's customer service or delivery, despite the fact that the company manufactures a variety of high-quality mobile phone items. As a result of the inefficient and indifferent manner in which the customer support personnel handled my inquiries, I was left with the impression that my business was not appreciated. In addition, the delivery was sluggish, in spite of the fact that speedy and effective shipment had been promised. In addition, the things I ordered did not live up to my expectations in terms of their level of quality. The quality of the accessories I bought was substandard, and they did not perform the way they were supposed to. This was especially upsetting considering how much Adicop places a premium on quality in their mission statement and company description. Both the items and the customer service that Adicop provides left me feeling unimpressed overall. I had higher expectations for a company that specializes in the production of products for mobile phones. Before committing to Adicop as their one-stop shop for all of their cell phone requirements, I would recommend that others investigate their other available options first.

Pros
  • A customer support team is on hand to help with questions and problems.
Cons
  • Poor service and refusal to help.