I like that it's easy to use, you don't need any coding skills as well as being able to add your own custom fields (which is really helpful). It does require some technical knowledge in order to make updates or changes within their system which can be frustrating at times. They are also very responsive when contacting them via live chat/email if there isn't an immediate answer available from one of our team members so far all has been great! We're solving issues with customers not knowing how much they should pay for certain services such as packaging products used during events etc.