As an owner I appreciated that they were very knowledgeable about their work as well being proactive with our requests for changes or additions to existing projects which had already been agreed upon by me previously! They also did not make any promises without providing proof but delivered all aspects requested (including additional features) within days of my request; sometimes even hours if needed!! No dislikes at this time - would be interested in hearing from others who have used them recently regarding experience wtih customer service issues etc though we haven't encountered many yet while using WCB so far either ;-) All good news thusfar however will keep you posted once more details become available! Working closely together since 2013 when i first introduced WCBLP into one client project here where it has proven itself extremely effective & highly recommended / continue use with confidence!!