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Switzerland, Bern
1 Level
463 Review
0 Karma

Review on 🏭 Industrial Greige and Black End Table with Storage Compartment for Small Spaces - VASAGLE ULET054M01 by Julie Cuevas

Revainrating 5 out of 5

UPDATE - great customer service although pre-drilled holes don't line up

I've upgraded my rating from 2 to 5 stars. I posted my original review to let potential buyers know about our alignment issue (see below). I wasn't expecting a refund or a new product - just thought it was my problem. Without prompting (other than a call back) the vendors contacted me and offered a full refund or a new table. I have selected a new table to try again. It went together with no problems. I wanted to update this review to reflect the great customer service I've experienced and to let other buyers know that if you have an issue, the seller backs their product (which is becoming increasingly rare with Revain and elsewhere). I will probably buy from this seller again. Original Review; The pre-drilled holes in my table didn't line up properly, so during assembly one of the wooden dowels broke (thank god that broke) when trying to push against each other. Not very durable or well made. I wasn't expecting much for $50 but it should assemble properly upon arrival.

Pros
  • Tables
Cons
  • Not as good as written