I like that they are able not only do criminal records but also employment history checks as well! They have been very helpful with all of my questions about their service in general (what is included etc). Nothing really at this time other than how great it was working through them for our new hire!! We were looking into doing some more extensive work so we decided upon getting certified by another agency who does even better reviews which led us back here again because there wasn't anything else out yet when hiring internationally anyways.