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Guatemala, Guatemala City
1 Level
692 Review
36 Karma

Review on JYX by Dean Partybus

Revainrating 1 out of 5

An Upsetting and Frustrating Experience for JYX's International Clientele

My search for a reliable online retailer that stocked a comprehensive selection of musical instruments and accessories resulted in the discovery of JYX, which catered to customers from all over the world. My interactions with JYX, on the other hand, were anything but satisfying. The shipping was both expensive and slow, and the customs fees were not explicitly stated during the checkout process, which resulted in additional charges that were unexpected. The customer support department was not helpful in addressing these issues, and the fact that there were language barriers made the situation even more difficult. The quality of the products was also questionable, as some of the things that were shipped were damaged upon arrival or did not function appropriately. In general, JYX is not an option that should be recommended to consumers located outside of Japan because the hassle and the disappointment outweigh the benefits.

Pros
  • Staff members who are both knowledgeable and always prepared to assist customers.
Cons
  • There is a possibility that the merchandise quality is lacking.