A wide variety of cosmetics and other personal care items are available on VIVOTE, but the company's shipping and return procedures leave something to be desired. Their shipping times are lengthier than average, and their return policy is more onerous than those of competing online retailers. It's annoying to have to go through more hoops than necessary to return an item, particularly when comparable products can be purchased elsewhere with much less of a fuss. The prices at VIVOTE are also higher than the prices at other online stores selling comparable goods. I recognize the value of the natural ingredients they use, but the high cost of their products makes it challenging for me to recommend them. While I find that VIVOTE's product quality is on pace with the competition, I find that their shipping and return policies, as well as their higher prices, are less appealing.