Review on Modkat XL Litter Box, Top Or Front-Entry Configurable, Includes Scoop And Liners - White by Kulwinder Hendrickson

I have bought much cheaper litter boxes that held up more longer than this thin cheap plastic box. Its a decent design, and my cat likes it since he is the hover-in-the air pee cat. But when I assembled this initially, everything went well, everything fit well. Couldn't help but notice everything was so cheap. Then I just cleaned it today and tried to take it apart, gently. And the frame with the siding tabs, and the hooks broke. This company is awful, and their customer service is doubly awful. This is one of the companies people talk about online that needs to be boycotted. They charge you a huge sum of money, use the cheapest possibly material that doesnt stand up more than a month's use so that you can keep buying their atrocious parts. Its like the entire company made a bet as to how fast consumers come to their senses about how cheaply manufactured their components are. Its a travesty that even China made products hold out longer than this ModKat broken litter box.Edit Oct 2020: Customer service reached out to me immediately and sent me a free replacement. I have since been extra careful and gentle with everything and its holding up. So far its been great for an extra large cat.My only minor complaint is the price of liners which is about $40-$45 for 3 liners. I tend to replace the liner once every 2-3 months. I use tofu litter so the smell seems minimal. But despite cleaning the liner once a week, it starts to smell and degrade after 6-8 weeks. I wish they were slightly cheaper. Updated rating to 4 stars.