I like that it is highly customizable, but also has some basic functions built-in as well to make things easier for you! It's not intuitive at first - there are many options/features available so be prepared with time spent learning how everything works! The software itself can have an issue loading sometimes (I'm using Chrome). If your computer or browser isn't fully compatible then this may cause issues too which could slow down performance of other programs running simultaneously. We're solving our scheduling problems by having better visibility into what work needs done when we need them most.