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Bolivia, Sucre
1 Level
768 Review
37 Karma

Review on PetSilver by Sean Castator

Revainrating 3 out of 5

Do you find the PetSilver Online Store to be frustrating? Review of Inadequate Product Information:

As a person who has pets, I was delighted to try out the PetSilver online store because of the extensive selection of pet items and wound care supplies that they have. Having said that, my time spent shopping at the internet store ultimately left me feeling let down and frustrated. The inadequate product information that was supplied was the primary concern I had with the online store owned by PetSilver. They do have a variety of products available, but the descriptions of those products are quite vague and don't provide me enough information to make an educated choice about which one to buy. Despite the fact that they do have a selection of things, I didn't feel like I had enough information to make an intelligent purchasing decision. After receiving my order, I discovered that the things I had purchased did not function in the manner that I had anticipated they would. It wasn't clear to me whether the problem was with the way I was employing them or whether they were simply ineffective. When I attempted to get additional information by contacting customer service, I discovered that they were unresponsive and didn't provide too much assistance. In addition to that, I discovered that it was challenging to navigate the website. It was difficult for me to discover the information I required, and the procedure of checking out was more involved than was really necessary. My experience with the PetSilver online store was, on the whole, one that was difficult and discouraging. It was difficult for me to make good use of their items due to the absence of thorough product information, the unresponsiveness of their customer care, and the difficulty of navigating their website. The PetSilver internet store is not one that I would suggest to anyone who owns a pet.

Pros
  • prompt shipping and top-notch product wrapping.
Cons
  • erratic client service.