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Cameroon, Yaoundé
1 Level
710 Review
55 Karma

Review on BSTEAN by Pete Gibson

Revainrating 3 out of 5

The BSTEAN online store doesn't live up to customer expectations.

I was disappointed because I was looking forward to seeing what the BSTEAN online shop had to offer as a customer. I ran into a number of problems as soon as I got to their website, which made me angry and dissatisfied. The website was difficult to browse, first and foremost. The site's structure was cluttered and perplexing, and key information was hidden far inside. This made it challenging for me to locate the goods I was seeking and made me feel as though I was wasting my time. The purchasing procedure was also rife with mistakes. I frequently experienced website lag and freezing, which required me to restart the purchasing procedure from scratch. When I did place my order at last, I got a confirmation text, but there was no time frame for delivery. I was uncertain as to whether or not my order would reach as a result of this. Furthermore, the products I got fell short of my expectations. The quality was poor, and some of the merchandise was even harmed when it arrived. I encountered lengthy wait times and unhelpful representatives when I tried to call customer service to address these problems. Overall, I had a poor experience with the BSTEAN online shop. I can't advise others to shop at this store because there are so many other online merchants accessible.

Pros
  • superior goods
Cons
  • Empty