I enjoyed working with this team of professionals, they were all very approachible & helpful in helping me to understand why my account was flagged as suspicious! We have been notified that we are no longer suspected so it's good news but still somewhat unnerving when you don't know what criteria led them there originally or how long your info might be stored if not cleared right away!! This software has helped us keep our accounts clear since being listed within weeks after signing up which previously took months (sometimes years) at some other providers.