I like that it has built in features such as VLANs, QoS etc so there is no need to pay extra fees or install additional softwares! This product was easy enought o configure at first but then when we started using more advanced settings i had an issue getting my support team back up again!! They are working hard though trying new things every day to improve their service/uptime. ! It's very reliable & secure yet affordable compared other products out here nowdays! We have been able to solve our problems without having to do any outside workarounds because this program does all you want them too -it really makes life easier.