I love how easy it is! Very intuitive for new users (like me!). It's also super helpful when adding multiple reviewers at once as well because there are so many options available depending upon which category of service they need reviewed/checked off their list!! Really great product overall but would appreciate more customization choices like being able to choose what categories go where if needed along w specific dates selected by user such as month vs year etc.. Would be nice since some things may not apply every time someone needs something checked /reviewed during those times chosen rather than just choosing all years regardless of months involved. Helps keep track & organize my clients' projects within our system very easily while keeping them updated about each project we work through together.- Ability to have client check items off lists quickly without having too much scrolling back down into different tabs required before getting right.