They sent me a punch pliers instead of a pair of scissors that were offset to the left. I love Lennox tools. But very disappointed. I'm starting a new job as an HVAC installer. And I needed her as soon as possible. And anyone who practices HVAC and is right-handed knows that you're using your left-shifted red scissors 95% of the time. Any other instrument I ordered could be mixed up. But it was crucial. I trust them. It was easy to get them without returning them and sending me what I actually ordered before I start work on Monday.
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