The lid is plastic, that's the only weak point in the design, but overall it's well made. We ordered it for our home barista in January. The cover recently fell off so we contacted the seller as the warranty is 5 years. About a week later we had a block exchange. This is great for keeping the cream cold and easy to use once you get used to the flip top (opens fully with a gentle squeeze). I would order again just because of the customer service.
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