I like that it is easy to use with no software required, you can do everything from one screen! The only thing i dislike about this system was how slow at times when trying to upload documents or other things into my account (and then having them disappear).
It makes me feel as if they didn't want their customers using these services instead of paying more money up front but wanted us just because we were already in there so why not make some extra cash? They should have had an option where people could pay monthly rather than upfront which would be better since most companies are struggling now days due too COVID-19 pandemic etc..