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1 Level
1257 Review
63 Karma

Review on Brilliance Business Solutions by Jeremy Gums

Revainrating 5 out of 5

Fantastic Customer Service & Products - Would HIGHLY recommend!

The customer service at this firm is amazing! They will go above an beyond for you every time that I have needed them over my 13 year tenure with their organization (2 different companies).

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Their products are fantastic as well - they work flawlessly!! Nothing so far except great team of people who take care of customers every step along way we've been dealing together. Highly recommend these folks when looking into your CRM solution/product selection process or just needing help getting up & running quickly if its something totally new like Salesforce etcetera. We use it daily not only internally but also externally via sales reps using our custom apps built within SSO which has enabled us seamless integration between all 3 parties involved including accounting departments.

Pros
  • Great product, top notch support staff / consultants to backstop everything from initial set up thru ongoing management issues in both self hosted solutions plus SFDC cloud deployment scenarios where appropriate.etc..all good stuff ! No complaints here whatsoever about any interaction during 15 years working wth BBSCM's techs since day 1
Cons
  • Some difficulties