I like how easy it is for me create different types or questions in order get my customers feedback about their service they are receiving from our organization! It's also helpful when we have an issue at work because all you need do answer these questionnaires so easily helps us figure out what needs fixing first before going into any details regarding why something happened!! Nothing really but this program can be used by anyone who wants some quick answers without having too much detail given which makes things easier if there isn't enough time during your shift alone.