I love that it has so many features, but they're easy enough to use without being overwhelming or confusing! It's great if you have several employees using different computers at once as well--it makes things easier because we can access everything through one system instead of having multiple tabs open in separate windows (and then forgetting which ones are what).
Also, there was an option where someone could edit information while other people were looking over their shoulder; this would be helpful when adding new drivers/employees who need training. We've been able solve some problems related to our scheduling process by utilizing Comm Fleet.