I am very satisfied with this product. It was an open box and the box was damaged but the case and all cables looked new and of good quality. There is a backup DVD that needs to be installed if I decide to use it as a backup. I wanted this drive for Esata capabilities. I'm not disappointed, the case is small and I find it to be of good quality, it also comes with a drive case which I like a lot because I can hold the drive better when transporting it, a power cable in case I use an eSATA cable, USB plug and play, optional black top if I prefer black over gray, screws and a screwdriver. I ordered a maximum bells and whistles SATA 2.5 500GB hard drive for this case, but for Esata capabilities I had to order a SATA II drive with the same bells and whistles. The price was great for everything on offer and FREE shipping. Some products may have correct price but you may get shipping cost. I was concerned because it was an open box and damaged. I took a risk I'm glad I did. I was afraid of high temperatures because it doesn't have a case fan and it's so small. I worked non-stop with the drive for 11 hours with no USB cable heating issues. I reminded myself that I do NOT put the disc near a heat source, I just put it on my desk. I will look for other products this company offers.
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