It is easy for our church staff members who are not computer savvy at all! We have been using this program since we started in 2008 with no problems until recently when it has stopped working correctly about 3 times within 2 weeks of each other (no internet connection issues). I am sure that there will be an update coming out soon but if you do get stuck or need help please contact customer service as they seem very helpful!! Great product overall though - best price around from what i can tell- so worth trying even before buying any others just because its cheap enought now..