The user interface is so easy to use that you don't need training to get good results.The reports are easy to read, very detailed with all information needed for decision making. I like how it's very secure and safe to use. It's not an online program but a desktop application which makes it much safer and more reliable. There is nothing i dislike about it so far. I am working on improving our process with Onit extract AI and so far so good. We have started using it in our organisation as well as in other government departments.We have saved time, reduced risks and also have access to better information.