1 Level
840 Review
38 Karma
Review on Brokers Only by Charles Russell
Great Partner In Managing Our Freight Business
Brokers Only has been a great partner in helping us to manage our freight brokerage business. They are always available to answer any questions we have and are willing to work with us to find the best solution for our business. We have been able to focus on our core business while Brokers Only has done all the hard work of finding the best carriers for our shipments. I have no complaints. I would highly recommend Brokers Only to anyone looking for a freight broker. They are a great company to work with. They are always willing to help and listen to our needs. They are always available to answer any questions we have. They are willing to work with us to find the best solution for our business.
Pros
- Customer service is excellent! The team at BOH will do whatever it takes, within reason(legal),to get your job completed properly without compromise or loss when faced by challenges that arise during completion dates assigned.The customer support staff answers every question asked promptly if not immediately they don't make you wait hours before getting back (or trying).They never seem like "bots" but human beings who care about their customers' satisfaction; as well
Cons
- Not bad
