I have been using Western Digital drives for many years. This is a great product. But hard drives are fragile. As you can see here, the hard drive box itself was dropped BEFORE it was boxed - again with minimal protection. I've seen this before and had premature drive failures. I'll take another chance, but next time I'll return it unopened if I see any signs of abuse. So 5 stars for the product but zero for the careless handling and packaging.
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