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Review on Alyce by Kevin Carr

Revainrating 4 out of 5

Customization is fun & convenient- worth mentioning

I have been working in this space for more than 10 years, so it was interesting having something new to look at! Alyce's team has quickly become some of my favorite collaborators. The project started from scratch, but they had already laid their groundwork well by using data analytics and understanding what resonates with people. I was able to learn about product usage and user behavior while we were building out the first version of the app over 2 months. My initial feedback included adding more colors -- I'm not sure why black or white would resonate better, but I do now know that pink (the next color) will get me even MORE excited and engage those users. Thanks for taking time throughout the process; your attention to detail really comes through when looking back during these final stages. There are more opportunities for us to grow - stay tuned!! As an organization grows, the number of customers increases exponentially which can lead to difficulties creating targeted campaigns. With Alyces The best thing about using this product for me was how easy it made sending personalized gifts! I don't have to go through all of the trouble in finding someone's email address or phone number, which helps avoid any awkward situations during delivery time! It makes gift giving so much easier than before. Nothing yet. It just works great!! You can definitely use them if your looking to send out more unique items like customized teddy bears from etsy sellers etc.

img 1 attached to Alyce review by Kevin Carr

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Pros
  • Great customer service
  • High quality products
  • Fun design/colors
Cons
  • Too many emails
  • Harder task getting refunds