The best thing that I like about this system is its user friendliness. It's easy to use with all functions of sample management fully supported by it. A bit expensive but at least you get what your paying for in terms of features and functionality compared to other systems available out there. There are no downsides as far as i know so far! Great platform where samples can be stored safely and easily managed using an intuitive interface. We manage our repository data efficiently with this tool which gives us peace of mind when we need to access them.