Here's the story, first time mom exclusively pumping and supplementing for my 10 wk early preemie. I have used an advent warmer which was a hand me down and had no instructions but the bottles can become very hot and had no timer or hold temp. I have used the Dr brown warmer which at first was wonderful, I never got any error messages I read about but unfortunately it quickly (within weeks) became unreliable and would not actually heat and would have to be run multiple times on any given occasion and I could not get any support or insight as to why. So after more digging I found this gem here.Very easy to use, two quick clicks and we are up and running with predictable results everytime. It took a little bit of a learning curve. For instance, don't leave it on and expect the bottle you drop in to heat in a timely manner, better to turn it off and on with each bottle (reading the instructions it appears the timer could be used here but I haven't gotten that advanced yet, mostly due to the gray area of what is safe for the milk or potential use of formula). With that side note, I really like that I can toss a bottle in preventatively and be ready for his next feed. I had to do and quite frankly am still researching what is acceptable/safe when it comes to heating milk/holding a temp after refrigeration ect. I would love to see some of that info available with the product.After reading reviews and instructions I was confused as to how to use the sanitizer function so I reached out to customer service. THIS MACHINE IS NOT A SANATIZER. Sorry for the dramatics but everyone says they use it as such and customer service claims it to be self sanitizing not a bottle sanitizer. So that was a bummer. But very nice to not have to clean the machine with great effort. This product works so well I bought a second one for my parents house.I will also state that I love the quick short instructions, that being said, they left me qith questions. I have no doubt customer service could clear them up but an additional video or two could likely do the same. I look forward to trying this out as we one day venture into baby food!
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