I like how easy it was for me as an owner of my own small kennel, or even just someone who visits clients' facilities occasionally (i'm not there every day), could use this tool easily! The interface can be very confusing at first glance if one has no previous experience with similar programs but once figured out all works well enough in terms of functionality/accessibility etc..
My only complaint would have been having more access points available so i don't need to go through multiple menus when searching something specific within their system - maybe add another search box? Perhaps make some features easier accessible by adding them under different tabs rather than going back over menu items time after again until finally finding what we're looking for?!