I like that it integrates with my practice software. It's easy to use as well! There are some minor issues when you have multiple users accessing at once - sometimes one will be "in" but not visible by other users (eg if someone else has been there recently). Also being able to see who did what while we were out of office would also help make this system even better. We're solving our administrative needs without having separate systems; all communication between departments happens within eShare which makes life easier than ever before.