I love how it can work with our internal systems by sending emails or SMS to customers via automated chatbots.
It is very easy to get started using this tool without any coding knowledge required! The only thing we dislike about do you dream up are their fees which could be more affordable if they allow us to pay per month instead of one time fee but other than that everything else works fine so far!! We've been able to build an amazing platform where people will feel comfortable talking to bots through texting, emailing them etc.