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Corey Soto photo
United Kingdom, Belfast
1 Level
721 Review
41 Karma

Review on Sparkrock 365 by Corey Soto

Revainrating 5 out of 5

They have many different ways to review products. You can choose what type of review you want.

We had no idea how to use the system. It was very hard to understand and navigate. When I called to get assistance I got voice mail after a long wait. I couldn’t get hold of anyone and eventually gave up. I was expecting to find a helpful and friendly person who could walk me through the process and answer my questions. Instead, I received a rude message. I am glad I didn’t continue with the purchase. I would have wasted time and money. They offer many different ways to do reviews. But it does take some work. If you just want an email or text response then they will send one back quickly and easily. However if you ask them to post your comments as a blog entry, which you may prefer because its easier for others to read, there might be delays. In general though, once you know where things are, navigating isn’t too difficult.

Pros
  • You can make changes to your models quickly by changing parameters
  • I was able to speak to someone right away.
  • They have lots of options and customization, including making the dashboards look nice.
Cons
  • I waited a while before I spoke to someone
  • It took me quite a while to figure out how to go back to a dashboard and add new data
  • There were times when I needed help with a specific task and wasn’t sure how to do it