The company did everything they could when there was a delivery problem. Not only did they promptly refund my money, they also sent me a free mug within a few days! I read a few reviews about whether it holds 8 or 12 ounces and while that's not a problem for me, I measured it and it's 8 ounces, not the advertised 12 ounces. However, the quality of the mug is high; Maybe drinking less soda will help me!
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