I like that the company is always adding new features and enhancements. It is a very user friendly platform. It is easy to use and navigate. I wish that the system would be more intuitive. I am able to use the platform for many different types of reports. I can create a variety of reports for a variety of different types of clients. I am able to create reports for a variety of different types of clients. The best thing about this system was how easy it made my job as an IT Security Analyst much easier! I had no issues using or learning crime soft from start-to finish until now when we are having problems getting our users access back after they have been suspended for several days at once (10). We will be looking into other products like Censys but so far none seem better than crimesoft in terms of ease of use/cost effectiveness etc compared to others out there such as censoft /censy.