I like how easy it is for my office staff members who are not tech savvy at all - they can easily navigate through this system! The customer service has been wonderful as well!! There isn't anything i dislike about using agastha's ehr program or website in general- It works very smoothly with our current practices workflow/processes we have set up already (in addition to their web portal). Having access from anywhere allows us freedom without having limited hours available during normal business working days because you aren’t always connected via internet connection when needed most by your patients & providers alike.- This also helps limit paper work flow which saves time overall while still being able make changes if need be throughout day even after closing out an appointment / visit etc..