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Brazil, Brasília
1 Level
705 Review
49 Karma

Review on Turquoize by Justin Ritter

Revainrating 2 out of 5

A Very Disappointing Experience at Turquoize, Both in Terms of Their Quality and Their Customer Service

The store I shopped at, Turquoize, did not live up to my expectations. The slipcovers that I ordered were not of good quality, and they did not suit my furniture in the correct manner. The colors were lifeless and did not correspond in any way to the vivid ones that were advertised on their website. Their customer support was unhelpful and slow to respond, which made the situation even more difficult. They gave me the runaround when I contacted them to enquire about a return, and they did not offer any solutions to the problems that I was having. Because of the delay in shipping, I was unable to use the slipcovers for the do-it-yourself project I had planned. This caused both an inconvenience and a source of aggravation. As an expert in do-it-yourself projects, I am unable to suggest Turquoize to people who are searching for high-quality products for their homes and kitchens. I was left feeling disappointed and dissatisfied due to the low quality of their products and the unhelpful customer support that they provided.

Pros
  • Orders are fulfilled quickly.
Cons
  • Sometimes unhelpful or unresponsive customer care.