First off, this is a great design for a whole home filter. Mine will be ready next week. The first device ordered never arrived because UPS damaged it in transit. The second arrived two days after reordering and had a hole in the packaging. The content inside looks good. The heavy water connection head is poorly packaged and causes the problem. The manufacturer was informed about the revision of the packaging design. We installed our packaging on a sheet of plywood with posts for support. Difficult. Above average skills, tools and patience are required. The filter kit is bulky, so it needs good support. The manufacturer does not supply mounting screws for the black metal bracket. You will need two heavy duty 12mm wood screws about 3/4 inch long. It depends on how you do it, but the installation itself is a project that requires planning. We settled on a 2X2 sheet of plywood and were fortunate to find that installing the cavity wall locks for the corners of the back wall was also a challenge. Get some locking bolts from the HW shop. requires 90 degree rotation to remove or install (specifically 35-40 degrees maximum, not 90 degrees by definition. Don't break it, it's wrong. A 15mm spanner is required to tighten the nut at the top of the Bracket to be removed Wrench not included Will report results next week See photo
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